Frequently asked questions

What are the payment methods?

You can only pay via Paypal.

However, it is always possible to contact me by email at easonyourlifeshop@gmail.com to define another payment method that would suit you more (TWINT for deliveries in Switzerland or bank transfer in other countries for example)

How to make a return?

If you need to make a return, notify me by email at seasonyourlifeshop@gmail.com including the reason as well as photos of the damaged product. I will give you the return adress.

Return costs are your responsibility.

Any other questions regarding the return policy are listed under Refund Policy

How packages are sent ?

Packages are sent in cardboard envelopes.

The artworks are protected by glassine paper to avoid friction and ensure that they arrive at your home in the best possible condition.

If your country is not noted in the list of countries to which I deliver, you can contact me and I will send you the delivery price. If it suits you, I can send it to you.

The customs are your responsibility.

What is the delivery delay ?

For Switzerland and Liechtenstein, packages are delivered within 3 working days.

For other countries, please consult the Shipping Times document to determine the shipping time to your country.

Is there some tracking available ?

There is no tracking available for your packages.

However, please feel free to contact me if you have any questions regarding the status of your shipment.

What kind of custom projects are offered?

I create different types of artworks, such as portraits, still lifes, animal paintings or landscapes.

I paint on different media like canvas, paper and occasionally wood. I can even crate murals as well.

My favorite techniques are gouache and dry pastel. I also create oil paintings, occasionaly, but the creation time is much longer due to the layers drying time.

How long does it take to create a project?

Of course it is difficult to determine a precise deadline for the creation of a project, because each request is different.

But to give you an idea, an A5 gouache painting takes me 6-10 hours to complete on average, depending on the complexity of the composition.

How much does a project cost?

The price of a project may differ depending on the medium and technique, but the price is between 35 CHF and 50 CHF per hour, plus the price of the support if you want a canva or any specific support. You can even send/bring me your own.

To be discussed on a case-by-case basis, because each project is unique!

How to chose the shipping method?

When you check your basket, you have different shipping methods offered.

If you have only calendars, pantones, bookmarks or a mix of those, choose the Calendar/Bookmark/Pantone option.

If you have A4 art prints or a mix of A4 and the previous paragraph, choose the A4 (light, med or classic) option.

And finally, if you have A3 prints or A3 and a mix of the previous paragraph, choose A3 (light, med or classic) option.